Opening times over Christmas

About the Online Community FAQs and Help
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If you want to speak with someone over the phone, our Stroke Helpline is a place for information and support. The Helpline provides information about stroke and its effects, what happens after a stroke, or what help and support are available. You may have many questions, be looking for some information and practical guidance, or simply want someone to talk to.

You can contact the Helpline by phone 0303 3033 100 or by email helpline@stroke.org.uk.

Over Christmas, the Helpline will be open the following times:

  • Tuesday 20 December: 8 am to 6 pm
  • Wednesday 21 December: 8 am to 6 pm
  • Thursday 22 December: 9 am to 5 pm
  • Friday 23 December: Closed
  • Saturday 24 December: Closed
  • Sunday 25 December: Closed
  • Monday 26 December: Closed
  • Tuesday 27 December: Closed
  • Wednesday 28 December: 9 am to 5 pm
  • Thursday 29 December: 9 am to 5 pm
  • Friday 30 December: 9 am to 5 pm
  • Saturday 31 December: 10 am to 1 pm
  • Sunday 1 January: Closed
  • Monday 2 January: Closed
  • Tuesday 3 January: Normal Hours Resume
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In addition to our Helpline, the My Stroke Guide team will be around over Christmas on the following days:

  • Friday 23 December: Closed
  • Saturday 24 December: Closed
  • Sunday 25 December: Closed
  • Monday 26 December: Closed
  • Tuesday 27 December: Closed
  • Wednesday 28 December: Reduced hours, may be slower to respond than usual
  • Thursday 29 December: Reduced hours, may be slower to respond than usual
  • Friday 30 December: Reduced hours, may be slower to respond than usual
  • Saturday 31 December: Closed
  • Sunday 1 January: Closed
  • Monday 2 January: Closed
  • Tuesday 3 January: Normal Hours Resume

From the whole team, we want to wish you a very Merry Christmas and a Happy New Year.

We also want to thank all the moderators who volunteer their time to keep this forum ticking over smoothly. We couldn’t do it without you!

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And the very same to you all too.
This forum is priceless providing so much to so many…

An amazing community of caring sharing thoughtful beautiful people. Of all ages ahapes and sizes united by one very sad unfortunate thing.

Cheers to you and your loved ones

All the Best

Andy xx

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And to you and yours, Andy! :christmas_tree: :santa:t2:

You summed it up better than I could! I have to say, I have never known a forum to be such a supportive and lovely place. :heart:

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Hi @AshleyTH

Any chance of a doc in large print or a doc those of us who struggle with vision can blow up more easily with the times?!

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image480×640 60 KB

Thanking you K :wink: :polar_bear:

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Though there’s not much point if it’s last years opening times :smile:

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Thank you for reaching out. During the Christmas season, our helpline will be available with adjusted opening times to accommodate the holiday. These times will be made available closer to the date, ensuring you have all the necessary information to reach us during this festive period.

If you have any urgent matters or specific inquiries, feel free to let us know in advance, and we’ll do our best to support you.

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I’ll be popping the timings in a new post and likely pin it as well so more are aware. :smiley:

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Hi @SimonInEdinburgh to get in touch with the team please contact us at mystrokeguide@stroke.org.uk.