Good morning all,
It’s the first time I’m posting here, and really I just want to share my story and see if I can connect with others who are experiencing similar.
I am also trying to navigate and deal with a medical negligence claim, a separate complaint to the 111 service and battle the local psychology service who have also let my Dad down - so any advice on this would be amazing.
My father had a stroke in 2023, we are extremely fortunate that he is still physically able but he has still been left with other life long cognitive injuries that impact him daily - reading, extreme fatigue, memory loss. It has also impacted him greatly emotionally and mentally.
Being the family member of a stroke survivor can sometimes feel very lonely. I have found that unless others have been through similar, it is very hard for them to understand.
As much as my partner offers a listening ear, he often does not know what to say and just does not fully understand, which isn’t his fault.
I am fortunate to have my Mum and brother, who are the only ones that truly understand. I have now moved out of my parents home, so my Mum is primary carer for my Dad.
It is a loss in way and a grief process, Dad is not the same as he was. I can also struggle with how it has impacted him emotionally and mentally, and so does my Mum particularly as his primary carer.
Financially, it had a huge impact and when it first happened I spent a least a month straight, day in day out, getting down their bills, applying for various benefits etc. It was a lot on my shoulders for me and my brother and this was a hugely difficult time.
Now, my brother and I are in touch with a medical negligence solicitors and we are awaiting to hear if we have a case of medical negligence due to delayed diagnosis caused by the 111 service - it is currently with an ambulance expert to review and we should hear soon.
They have also suggested we make a separate complaint to the ambulance/111 service as this will help the medical negligence case if we do have a claim. So I spent the evening a few nights ago typing a draft complaint, which fortunately my brother is helping me with.
In addition, I have also been drafting an email to our local NHS stroke psychology service as they have completely let Dad down.
He was referred to them, but unbeknown to us, his referral was rejected (without any assessment of my Dad). However, we were incorrectly told he was on a long wait list, we were never informed of the referral being rejected. I have since recently found out his referral was rejected, I have told them he needs specialist support, but after discussion and review by the psychologists they have refused to offer him specialist psychology support due to the time that has passed - despite this being their fault.
He is having therapy via the NHS but it is not specialist. His therapist is looking at more appropriate support for him and apparently one of the psychologists will be working with them to get him the right support - at the moment I don’t know what this is or when.
Dad’s early discharge support was extremely limited - 6 weeks of SLT and OT support, then we have just been completely and utterly left on our own.
The battling for the right support for my Dad, and claims we are making re medical negligence is so hard going and is re-traumatising having to go through again and again what happened.
I feel completely let down by the services who are meant to help, and had the 111 service have arranged an ambulance straight away Dad might not have the brain injuries he has now.
Has anyone had any luck with medical negligence/111 complaint/and getting the right psychology support?
I have looked into stroke advocacy services but can’t seem to find anything online.
This was a long one, sorry!