where are you based @cuddyhung ? different councils have different application process for freedom passes etc
You might want to check this thread out if you can be bothered. I am in the process of tidying it up I promise!!
Quite a few of the applications are straightfroward some are not ha ha 
One thing I would say is start your PIP application asap if you havent already because u=it can be backdated to when you apply sometimes… PIP is always the same process 
Kieran
Stay cool 
Here is a picture of a snow leopard to cheer you up.