Trying to get a carers assessment... Worst system ever!

I went to our local authority website and followed the official link to get the ball rolling…

Only the ball went to a third party who gave me another link…

Which sent me back to the original..

Who gave me another link..

To an Ai system that told me to register…

Which I already had done (twice)…

So I told that Ai that I’d registered (twice), and it said ‘Register!’

So i tried to register…

But it told me I was registered…

And so I told the Ai (politely) that I was registered and the system had confirmed I was registered.

To which the Ai replied… ‘Register!’…

So, in case I’d made a mistake, I asked it.. “Register for what?”

“For me”

“Why?”

“So I can give you some help and some tips.”

“Great. So, err, how do I register?”

'You are already registered. I have an account with this email."

“Great! So I can log in and use you?”

‘Not until you register!’

“But you just said…”

‘Register!!!’

*Cue the sound of Patrick screaming into the void whilst bashing his head against the wall…

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I know this sounds a bit trite but have been in that situation over and over.

It is dreadful isn’t it?

I just say or text:

“I need to speak to a human.”

Then I can explain my dilemma.

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And some people fear AI will take over the world someday :joy::joy::joy:

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I tried to speak to a human the other day.

I said, ‘Hello, I’m Patrick, could I speak to someone about X please?’

They said, ‘MynameisSarahandIwanttoletyouknowthatyourcallisveryimportanttousthiscallmayberecordedfortrainingpurposesandificannotansweryourqueryiwillpassyoutoaseniormenagerwhomaybeabletohelpyoudoyouunderstand?’

I said, ‘No.’

I’d rather have spoken to the Ai…

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